How We Work   |   Our Approach

Delivering Your Project From Start to Finish

A Premier Customer Experience

Our Approach

WaterTectonics works  with customers from start to finish. We help our clients select the best solution through treatability testing and project engineering. We provide a wide range of treatment options for purchase and lease. And we support every system we deploy with comprehensive field services and replacement parts.

Single Experience infographic

Working with WaterTectonics

01 Design

Customers work with sales, research, and applications teams to evaluate options that meet their needs and work on their site. Once a cost effective technical solution is identified, our team can prepare the system design engineering package.

02 Supply

Once a design is complete, we build systems at our vertically integrated manufacturing facility. Systems are fully tested prior to shipment with a variety of QA/QC controls.

03 Support

Once a system is installed, we support our customers with on-site service, refresher training, remote monitoring, ordering of replacement parts & consumables, and other tailored services through our field operations and parts & service divisions.

As a consulting engineer and project manager, as far as I’m concerned there are two kinds of equipment/service providers out there…the one you want on your project and the ones you want on someone else’s project. WaterTectonics is always my first call – they are the ones you want on your project.”

Daniel Scarpine

Principal, Aquarius Environmental, LLC

Aquarius Environmental logo

Our Core Values Drive Our Approach

WaterTectonics team members all share the same core values. We’re driven by the idea that clients come first, creativity fuels innovation, resourcefulness creates efficiency, and investing in research improves our technology and services.

01

Client First

We put clients first. We listen to their needs and make responsible decisions to ensure their success. We foster long-term relationships built on communication, reliability and trust. We honor our commitments and continually search for new ways to add value and exceed expectations.

02

Ideation

We encourage a culture of creativity that fuels new ideas and innovations. We create work environments that embrace diversity and inclusion and encourage collaborative communication. We value the creative efforts, pioneering approach, and determination of our team that translates into a competitive edge for our clients.

03

Resourcefulness

We promote a discipline of resourcefulness at all levels of our company. We believe that resourceful teams add value by approaching problems with practical and actionable ideas. This mindset creates efficiency and value and improves outcomes for our clients.

04

Continuous
Improvement

We continually re-invest in research and systems that improve our technologies and enhance our service offerings. We strive for vertical integration that streamlines our project delivery process. We know that the technology and solutions we deliver are the ultimate benchmark of our collective efforts.

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